1. Scope
This Privacy Policy explains how BonusForge AI collects, uses, stores and shares personal information when you visit bonusforgeai.com, join a waiting list, contact us, create an account, purchase or use the BonusForge AI service.
2. Information we may collect
- Contact and account information: such as your name, email address, login details and account preferences.
- Purchase and subscription information: such as plan, transaction status, payment reference, billing country and purchase history. Payment card details may be handled directly by a payment processor or marketplace rather than by BonusForge AI.
- User content: prompts, project descriptions, uploaded or pasted material, settings and other information you submit to create lead magnets, AI bonuses or other outputs.
- Generated content: outputs, drafts and project files created through the service.
- Technical and usage data: IP address, device/browser information, approximate location derived from IP, log data, pages used, errors and security events.
- Support and communications: messages you send to us and records needed to respond to support requests.
- Marketing preferences: whether you have asked to receive or stop receiving marketing communications.
3. How we use information
We may use personal information to provide and secure the service, create and maintain accounts, process purchases, generate requested outputs, provide support, communicate service changes, prevent abuse, diagnose problems, improve functionality, comply with legal obligations and, where permitted, send marketing communications.
4. Lawful bases
Where UK data protection law applies, our lawful bases may include:
- Contract: where processing is necessary to provide the service or take steps you request before entering a contract.
- Legitimate interests: for operating, securing, improving and protecting BonusForge AI, preventing misuse and understanding service performance, where those interests are not overridden by your rights.
- Consent: where you have actively agreed, for example for certain marketing or non-essential cookies.
- Legal obligation: where we must process information to comply with applicable law, accounting, tax, fraud-prevention or regulatory requirements.
5. AI processing and user content
To provide AI-powered features, information you submit may be transmitted to third-party AI, cloud, hosting or infrastructure providers acting under their own terms or our service arrangements. Do not submit confidential, sensitive, unlawful or third-party personal information unless you have a lawful basis and authority to do so.
We aim to minimise unnecessary personal data in AI workflows. The specific providers used by BonusForge AI may change as the service develops.
6. Payments and marketplaces
If you purchase through a third-party checkout, marketplace, merchant of record or payment processor, that provider may collect and process information under its own privacy policy. We may receive transaction and entitlement information needed to provide access, manage subscriptions, prevent fraud and support customers.
7. Cookies and similar technologies
We may use cookies and similar technologies that are strictly necessary for security, login, preferences or core service operation. Non-essential analytics, advertising or similar technologies should only be used where appropriate consent has been obtained. See our Cookie Policy.
8. Sharing information
We may share information with service providers that help us operate BonusForge AI, such as hosting, email, analytics, security, AI, customer support and payment providers; professional advisers; authorities where legally required; and a buyer or successor if the business or service is sold or reorganised.
We do not sell personal information to advertisers.
9. International transfers
Some providers may process information outside the United Kingdom. Where required, we use or rely on appropriate safeguards, adequacy arrangements or other lawful transfer mechanisms.
10. Retention
We keep personal information only for as long as reasonably necessary for the purposes described in this policy, including providing accounts and projects, maintaining security, resolving disputes and meeting legal, tax or accounting requirements. Different categories of information may be retained for different periods. Where an account is deleted, some information may remain temporarily in backups or where retention is legally required.
11. Security
We use reasonable technical and organisational measures intended to protect personal information. No internet service or storage system can be guaranteed to be completely secure.
12. Your rights
Depending on the circumstances and applicable law, you may have rights to request access to your personal information, correction, erasure, restriction, portability, or to object to certain processing. Where processing is based on consent, you may withdraw that consent at any time without affecting earlier lawful processing.
Your right to object: where we rely on legitimate interests, you may have the right to object to that processing. You can also object to direct marketing at any time.
To exercise a privacy right, email support@bonusforgeai.com. We may need to verify your identity before completing a request.
13. Complaints
Please contact us first if you have a privacy concern. If you are in the UK, you also have the right to complain to the Information Commissioner's Office (ICO) through its official website at ico.org.uk.
14. Children
BonusForge AI is not intended for children. We do not knowingly seek to collect personal information from children through the service.
15. Changes to this policy
We may update this Privacy Policy as the product, providers or legal requirements change. The latest version will be posted on this page with an updated date.
16. Contact
Privacy questions can be sent to support@bonusforgeai.com.